Frequently Asked Questions
1. How do I contact Special Education Training Center?
Special Education Training Center
New Office Coming Soon!!!
Beaumont Towers
2615 Calder Ave.
6th Floor, Ste. 675
Beaumont, Texas 77702
MAIL:
601 West Baker Rd.
P.O. BOX 2116
Baytown, Texas 77521
Telephone: (823) 936-3031
Email: [email protected]
Business ONLY Email: [email protected]
Website: https://www.spedtraining.com
2. How do I create a new eLearner account?
Welcome to Special Education Training Center. To Log In to Special Education Training Center you have to create a new account. There are two ways to accomplish this:
1.The first one
is to simply connect with one of your social network accounts. It’s the
easiest way by far since you don’t need to remember yet another
password. To log in, simply click on the button corresponding to the
social network you prefer to use and follow the process. You will be
asked to confirm your email address, so make sure that you enter a valid
email address.
2. The second option for creating a new account is using your email. Click
on the "Create a new account for free" button that can be found in the
login form.
3. Fill out the simple registration form with your name, email and desired
password and click on the "Start your learning journey" button. 
That's it, you may now access to Special Education Training Center and browse through the available eLearning courses.
3. How to log into Special Education Training Center with an existing account?
If you’ve used a social account
(Facebook, Twitter, Linkedin) to register to Special Education Training Center then all you
need to do is click on the respective “Sign in” button in the Login form
If you’ve used your email to register for Special Education Training Center then simply fill out your e-mail and password in the login form and click "Login"
That’s it, you can browse through our eLearning course catalog!
If you’ve used your email to register for Special Education Training Center then simply fill out your e-mail and password in the login form and click "Login"
That’s it, you can browse through our eLearning course catalog!
4.
Problems logging into Special Education Training Center?
First of all make sure that the combination of e-mail and password you tried is correct (for security reasons our error message doesn’t explicitly reference whether you made a mistake in your email or password. This is deliberately so to make it harder for malicious individuals to guess any account details).
If you are still having problems it might that have forgotten your password. In this case you can simply ask for a new one to be sent out to you.
Click on the "Forgot your password?" link located just below the "Login" button
Type the email that corresponds to your account and click "Send". An
email will be sent to you with a link for setting a new password for
your account. If you don’t see the email appearing in your Inbox, make
sure to also check the spam folder as it may have been accidentally
caught by your email's spam filter. If this is the case then make sure
to identify this message as “Not spam” so that you don’t lose any future
correspondence from Special Education Training Center.
5. There are two kinds of eLearning courses the free ones and the ones eLearners must purchase.
If the course you want to enroll is free just click on "Start for free"
button and you will have full access to the content. If the course you
want to enroll is not free click on "Enroll" button (the eLearning course’s prices
should be visible, right next to enroll) and follow the checkout
process. When you finish the eLearning course contents will unlock for you.
6. How can eLearners Edit/Insert my account details (Profile Picture, Biography, Locations etc)
When logged in to your school, click on the “Go to profile” button that
you can find at the top left position of the main menu, right below your
name. This will lead you to your profile page.
There, click on the edit
button and start changing your personal info. You can update your name and email, add a short bio so other members of the community can learn more about you and add your social accounts so that others can contact you.
There, click on the edit
button and start changing your personal info. You can update your name and email, add a short bio so other members of the community can learn more about you and add your social accounts so that others can contact you.
7. How can eLearnrs change their password?
Changing the password can be done from the online
school’s log in form (you have to be logged out). Go to the login form
and click on the "Forgot your password?" button that can be located
right under the "Login" button
Insert the email of your account and click “OK”
You will soon receive an email containing a link for resetting your password. If you don’t receive this email after a few minutes, please check the spam folder of your email account as the reset email may have accidentally been held up by your spam filter.
8. What Browsers are Supported?
We support the latest versions of all well-known browsers. For optimal studying experience we recommend using Mozilla Firefox or Google Chrome
9. How do eLearners exit from Special Education Training Center?
If you want to log out from the online school simply click the “Sign out” option that can be found at the top-right menu.
10. eLearners purchased an eLearning course/s, How do eLearners access it?
If you have already purchased an eLearning course/s you only need to visit the eLearning course’s page and you will have full access to the content. Alternately, you can access the starting page on Special Education Training Center. The eLearning course/s you have purchased will appear at the top of the eLearning course list. By clicking on a eLearning course card you will be directed to its contents.
If you have already purchased an eLearning course/s you only need to visit the eLearning course’s page and you will have full access to the content. Alternately, you can access the starting page on Special Education Training Center. The eLearning course/s you have purchased will appear at the top of the eLearning course list. By clicking on a eLearning course card you will be directed to its contents.
11. How do eLearners download eLearning course content?
If you are enrolled to a eLearning course (paid or not) you will have access to the whole eLearning course contents. In most cases the contents are not available for download and you will need to be connected to the internet and access the contents through your browser. Certain material, like PDF files or PPT presentations may be available for download.
12. How do eLearners contact the eLearning course instructor/s?
For contacting a eLearning course instructor you can click the “Ask Instructors” option that can be found on the top right menu)
13. How do eLearners navigate inside an eLearning course?
Once you access a eLeaning course, you will find a full table of contents at the left-hand side of the screen. You can browse through the sections and access the learning unit you would like to study. In most cases you would be better off when simply following the linear eLearning course order proposed by the eLearning course instructor. In the future you can always come back re-visit any learning unit you wish. Note that learning units that you have visited/completed are marked with a discrete check mark.
14. Do eLearners have to be online at a specific time to take an eLearning course?
No, you can take your eLearning course whenever you want. The eLearning course remains
online around the clock. All you need is internet access and a fairly
modern browser.
15. Can eLearners take more than one eLearning course at a time?
Yes. You can take as many eLearning course/s as you wish.
16. Can eLearners take the eLearning courses on their iPad or tablet?
Of course you can. Special Education Training Center is fully responsive in all kinds of electronic devices
17. Can eLearners take the eLearning courses on their iPhone or smartphone?
Of course you can. Special Education Training Center is fully responsive in all kinds of mobile devices. For optimal experience you can use the mobile version of Google Chrome, if your device supports it.
18. Is Internet Access Required?
Yes. Internet access is required since all of the eLearning course contents are online. We also recommend using a broadband internet connection, especially when you have to go through video content.
19. Recommended Technology
Just a broadband Internet connection and the latest version of your favorite browser.
20. What forms of payment does Special Education Training Center accept?
All major credit cards are accepted. Payments will be processed through Stripe.
21. How does an eLearner cancel their eLearning course?
For cancelling a eLearning course enrollment or asking for a refund please contact Special Education Training Center (contact info can be found under the “Your Account” option on the top right menu). No refunds will be allowed for eLearning courses that are on sale or have been provided at a discount.
For cancelling a eLearning course enrollment or asking for a refund please contact Special Education Training Center (contact info can be found under the “Your Account” option on the top right menu). No refunds will be allowed for eLearning courses that are on sale or have been provided at a discount.
22. Troubleshoot issues with Video
Our video player automatically tries to adjust the video quality to your internet speed, giving you the highest quality possible but in certain cases, for very slow connections, this might not be possible. If you’re experiencing excessive buffering during playback, it’s probably because your Internet connection cannot support continuous playback of the video. In this case try to reset your connection/internet router or, if possible, try accessing your online courses using a better internet connection.
You may also want to try one of the following:
- Close extra browser tabs or other applications that may be using up your bandwidth.
- Make sure you’re using the latest version of your browser.
23. How long does it take to complete a eLearning course/s?
It depends on the eLearning course. Each eLearning course have different time requirements. Read the eLeraning course’s description the completion time has been provided.
24. What will Special Education Training Center do with eLearner's e-mail address?
Your e-mail address is your key to your accessing Special Education Training Center. It is fully safe
with Special Education Training Center and we will use it only to communicate with you if necessary.
25. Does access to my paid eLearning courses expire?
In most cases, once you have enrolled to a course you will have access for the completion of the eLearning course/s. eLearning courses with limited or extended time access will say so clearly in the course description.
26. Can eLearners sample a eLarning course or lesson before deciding to purchase a eLearning course?
The eLearning course/s will have a short video that describes the eLearning course and the learning objectives, including additional information. The video is on the same page as the eLearning course description.
27. How will eLearners know when Special Education Training Center has received their order?
Once your payment has been successfully processed, your eLearning course will be immediately accessible to you. When the payment has been processed you will received a paid invoice. If your payment does not go through then, you will be sent a notice indicating, your payment has not been received. When payment is received you will have access to your eLearning course. If the course hasn’t unlocked despite you payment going through, then please contact Special Education Training Center at [email protected] and you will be given access to the eLearning course asap.
28. How soon will eLearners get access to their eLearning courses/s?
You will get access to your eLearning course(s) immediately after you make an online purchase or when you have been manually enrolled by Special Education Training Center.
29. Are there prerequisites for the eLearning courses?
In most cases there are no prerequisites and eLearners can take any eLearning course/s they want independently. For certain eLearning courses that do have prerequisites, this will be clearly written in the eLearning course description.
30. How do eLearners access to eLearning course/s that they have completed?
Once the eLearning course has been completed and the certificate has been awarded, the eLearner will no longer have fully access to the course. If the eLearner wants to have full access to the eLearning course, the eLearner must repay for the eLearning course. eLearners will always have access to the course name and description is provided free in the eLearning course catalog.
31. How can eLearners see who their eLearner classmates are?
Special Education Training Center does not give full/access to eLearners classmates. If their is an eLearning course that gives access to the eLearning classmates it will be limited time and/or for the duration of the eLearning course ONLY.
Clicking on the “Learners” button which is located right above the
table of contents in a eLearning course, you can see all the enrolled students in a
given eLearning course.
You can also see all the learners of the school by clicking on the “People” button on the school’s main menu.
32. Where can eLearners find the class discussion board?
Special Education Training Center does not give full/access to the class discussion board.
If their is an eLearning course that gives access to the discussion board it will be limited time and/or for the duration of the eLearning course ONLY.
Clicking on the “Discuss” button which is located right above the
table of contents in the eLearning course, you can access the discussion of this
eLearning course. You can use this to communicate with your classmates and
instructor.
33. Where is the invoice for the eLearning course purchased by the eLearner ?
You can find fully detailed invoices for all the
courses you have purchased in the “Your Account” page, which can be
found by accessing the menu of on the top-right corner of the school
page. If you made a purchase outside the school then you can contact the
school owner/instructor for an invoice.
34. For eLearners who were given a discount coupon by Special Education Training Center. How can the eLearner use it to buy a eLearning course/s with discount?
Buying a eLearning course with a discount coupon is not much different from our normal checkout process.
1. Go to the eLearning course page for which you have a coupon and click “Enroll”.
2. You will be automatically redirect to “Check out” page. Click on "Yes,I have!" option.
3. Type your coupon code in the text-box (in our example: COUPON1) and click “Redeem”
4. Τhe discount will be automatically calculated in the final price.
5. You can now finalize the purchase process by clicking on the “Continue” button
35. What kind of e-Learning courses/s does Special Education Training Centers offer?
Special Education Training Center offers eLearning course/s in a variety of formats such as live face-to-face through Zoom. prerecorded eLearning courses and Webinars. The eLearning course/s are interactive slides based and the training time period ranges from 60 minutes to 40 hours, depending on the type of eLearning course/s the eLearner has enrolled in. The eLearning courses are accessible 24/7 days per. week.
36. What are the eLearning courses and are they downloadable?
Special Education Training Center eLearning course/s are have downloadable "PDF" speaker presentation and/or any additional materials. The number of times the eLearning course outline can be downloaded is ONE TIME ONLY.
37. What is Special Education Training Center's Website Accessibility Statement?
Website Accessibility Statement
Compliance
status
We firmly believe that the internet
should be available and accessible to anyone, and
are committed to providing a website that is accessible to the widest
possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or
have ideas for improvement, we’ll be happy to hear from you. You can reach out
to the website’s operators by using the following email
[email protected]
Screen-reader
and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
- Screen-reader optimization: we run a background process that learns the website’s
components from top to bottom, to ensure ongoing compliance even when
updating the website. In this process, we provide screen-readers with
meaningful data using the ARIA set of attributes. For example, we provide
accurate form labels; descriptions for actionable icons (social media icons,
search icons, cart icons, etc.); validation guidance for form inputs;
element roles such as buttons, menus, modal dialogues (popups), and
others.
Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA. - Keyboard navigation optimization: The background process also adjusts the website’s HTML,
and adds various behaviors using JavaScript code to make the website
operable by the keyboard. This includes the ability to navigate the
website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
keys, close them with Esc, trigger buttons and links using the Enter key,
navigate between radio and checkbox elements using the arrow keys, and
fill them in with the Spacebar or Enter key.
Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability
profiles supported in our website
- Epilepsy Safe Profile: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
- Visually Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
- Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
- ADHD Friendly Profile: this profile significantly reduces distractions and noise, to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
- Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
- Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate
the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users
can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms),
“B” (buttons), and “G” (graphics) to jump to specific elements
.
Additional
UI, design, and readability adjustments
- Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
- Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
- Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
- Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
- Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
- Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
- Additional functions – we provide users the option to change cursor
color and size, use a printing mode, enable a virtual keyboard, and many
other functions.
Browser
and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements.
For any assistance, please reach out to [email protected]39. Where is your Website Accessibility Icon located ?
The Website Accessibility "Icon" is located on the the right-side of the Special Education Training Center's website https://www.spedtraining.com The blue with the wheel chair in the middle.
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